LEGAL
Terms of Use (EULA)
The short version
- Pet Motion is for fun. Captions, dialogue and personality results are playful guesses, not a reading of your pet’s real thoughts or health.
- Subscriptions renew automatically through your Apple Account unless you cancel at least 24 hours before the current period ends.
- Your clips are yours. Please be respectful when you record and share, especially when other people are in the shot.
- Apple’s Standard EULA also applies. These terms are governed by Hong Kong law, and they do not take away any consumer rights you have by law.
1. About these terms
These Terms of Use (“Terms”) are an agreement between you and Ashley Technology Limited, Hong Kong SAR (“Ashley Technology”, “we”, “us”), for your use of the Pet Motion app and its subscriptions (the “App”). By downloading or using the App, you agree to these Terms. If you do not agree, please do not use the App.
Your licence to the App is also subject to Apple’s Licensed Application End User License Agreement (the “Standard EULA”). These Terms add details specific to Pet Motion. If these Terms conflict with the Standard EULA on the scope of your licence or on Apple’s rights and role, the Standard EULA governs.
2. Entertainment only
Pet Motion is an entertainment app. It reads your pet’s posture and movement on your device and turns them into playful, made-up captions and dialogue in a “voice” chosen for fun. Personality results are based on the answers you give in the questionnaire.
- Captions, dialogue and personality results do not reveal what your pet is actually thinking or feeling, and they may not match what your pet is doing.
- They are not a scientific, veterinary, medical or behavioural assessment, and they are not advice.
- The App does not monitor, diagnose or treat any condition, and it has not been evaluated or approved by any veterinary, medical or regulatory body.
- Do not rely on the App for decisions about your pet’s health, safety, training or care. If you are worried about your pet, talk to a qualified veterinarian or animal behaviourist.
3. Your licence
We grant you a personal, non-exclusive, non-transferable, revocable licence to use the App on Apple devices that you own or control, for your own non-commercial use, as allowed by the Usage Rules in the Apple Media Services Terms and Conditions. We licence the App to you; we do not sell it. We keep all rights not expressly granted.
4. Subscriptions and free trials
Some features are available only with a paid auto-renewing subscription (“Pet Motion Premium”). The available plans, their length, price and any free trial are shown in the App before you buy and on the App Store. Prices may vary by country and may include local taxes.
- Payment: Payment is charged to your Apple Account when you confirm the purchase. If your plan starts with a free trial, you are charged when the trial ends unless you cancel first.
- Auto-renewal: Your subscription renews automatically for the same length and price unless you turn off auto-renew at least 24 hours before the end of the current period. Your account is charged for renewal within the 24 hours before the current period ends.
- Manage or cancel: Go to iOS Settings › [your name] › Subscriptions, or open your Apple Account settings in the App Store. Deleting the App does not cancel a subscription. After you cancel, you keep access until the end of the period you have paid for.
- Free trials: If a free trial is offered, any unused part of the trial is forfeited when you buy a subscription.
- Price changes: If a subscription price changes, Apple will notify you and, where required, ask for your consent before the new price applies.
- Refunds: Apple handles all billing, so we cannot issue refunds ourselves. You can ask Apple for a refund at reportaproblem.apple.com. Apple’s decision follows its own policies and any consumer rights you have by law.
- Restore: If you reinstall the App or use another device with the same Apple Account, use “Restore Purchases” in the App to regain access.
5. Your recordings
You own the clips you record with the App. They are saved on your device, and we do not receive copies (see our Privacy Policy). Exported clips include the caption overlay and a small Pet Motion watermark. You may share them for personal, non-commercial purposes, including on social media.
You are responsible for what you record and share. Please:
- Get permission before you record other people or their pets, especially with sound. Recording conversations without consent may be illegal where you are.
- Do not use the App to record anything unlawful, harmful or harassing, or anything that infringes someone else’s rights.
- Never put your pet or anyone else at risk to get a shot.
6. Acceptable use
You agree not to:
- copy, modify, resell, rent or distribute the App, except as allowed by law or the Standard EULA;
- reverse engineer, decompile or disassemble the App or its models, or extract its caption content, except where the law allows this despite this restriction;
- get around subscription checks or other technical protections;
- use the App to break any law or to harm, harass or deceive anyone; or
- present App captions as real statements of an animal’s thoughts, or as professional, scientific or veterinary findings.
7. Our intellectual property
The App, including its software, on-device models, caption and dialogue content, design, artwork, the Pet Motion name and logo, belongs to Ashley Technology or our licensors and is protected by intellectual property laws. Some content, such as certain breed images and open-source components, is used under third-party licences and remains subject to those licences.
If you send us feedback or suggestions, we may use them without any obligation to you.
8. Privacy
Our Privacy Policy explains what data the App processes. In short: camera and microphone content is processed on your device and not uploaded, there is no account, and we use Firebase for analytics and crash reports and RevenueCat for subscriptions.
9. Changes to the App
We may update, change or stop offering features, content or the App itself. If we discontinue the App while you have an active paid subscription, we will try to give reasonable notice. Refunds for unused subscription time are handled by Apple under its policies and your consumer rights.
10. Disclaimer of warranties
TO THE FULLEST EXTENT PERMITTED BY LAW, THE APP AND ALL CAPTIONS, DIALOGUE AND PERSONALITY RESULTS ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. THIS INCLUDES ANY WARRANTY OF ACCURACY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED OR ERROR-FREE, THAT IT WILL DETECT OR RECOGNISE YOUR PET, OR THAT ANY CAPTION WILL REFLECT YOUR PET’S REAL BEHAVIOUR, MOOD OR HEALTH.
Some jurisdictions do not allow certain warranties to be excluded. Where that is the case, the exclusions above apply only as far as the law allows, and your statutory rights are not affected.
11. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, ASHLEY TECHNOLOGY WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF DATA, RECORDINGS, PROFITS OR GOODWILL, ARISING FROM YOUR USE OF (OR INABILITY TO USE) THE APP OR FROM ANY RELIANCE ON ITS CAPTIONS OR RESULTS. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE APP WILL NOT EXCEED THE AMOUNT YOU PAID FOR THE APP AND SUBSCRIPTIONS IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.
Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, for fraud, or for any other liability that cannot be limited or excluded by law.
Recordings are stored only on your device. Deleting the App, resetting your device or losing it can permanently delete them. Please share or back up any clips you want to keep.
12. Termination
These Terms apply until ended. You can end them at any time by deleting the App and cancelling any subscription. We may suspend or end your licence if you seriously or repeatedly breach these Terms. When the Terms end, you must stop using the App. Sections 2, 5, 7 and 10 to 16 continue to apply.
13. Apple-specific terms
Because you downloaded the App from Apple’s App Store, you and we acknowledge that:
- Agreement: These Terms are between you and Ashley Technology only, not Apple. Ashley Technology, not Apple, is solely responsible for the App and its content.
- Scope of licence: Your licence is limited to using the App on Apple-branded products you own or control, as allowed by the Usage Rules in the Apple Media Services Terms and Conditions. Apps may also be accessed by other accounts linked to the purchaser through Family Sharing or volume purchasing.
- Maintenance and support: We alone are responsible for maintenance and support of the App. Apple has no obligation to provide any maintenance or support for the App.
- Warranty: We are responsible for any product warranties, whether express or implied by law, to the extent they have not been effectively disclaimed. If the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the App (if any) to you. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the App. Any other claims, losses, liabilities, damages, costs or expenses caused by a failure to conform to a warranty are our responsibility, to the extent they have not been disclaimed in these Terms.
- Product claims: We, not Apple, are responsible for handling any claims from you or any third party relating to the App or your possession or use of it. This includes (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy or similar legislation.
- Intellectual property: If a third party claims that the App or your possession and use of it infringes their intellectual property rights, we, not Apple, are solely responsible for the investigation, defence, settlement and discharge of that claim.
- Legal compliance: You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
- Developer contact: Questions, complaints or claims about the App should be sent to us using the details in section 16.
- Third-party terms: When you use the App, you must also comply with any applicable third-party terms, such as your mobile carrier’s or internet provider’s terms of service.
- Third-party beneficiary: Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms. Once you accept these Terms, Apple has the right (and will be deemed to have accepted the right) to enforce them against you as a third-party beneficiary.
14. Governing law and disputes
These Terms, and any dispute or claim arising from them or from the App, are governed by the laws of the Hong Kong Special Administrative Region. The courts of Hong Kong have non-exclusive jurisdiction.
If you are a consumer, this choice of law does not deprive you of the protection of mandatory laws in the country where you live, and you may also bring proceedings in your local courts where the law allows. Matters between you and Apple under the Standard EULA are governed as that agreement provides.
Before starting formal proceedings, please contact us first so we can try to resolve the issue informally.
15. General
- Changes to these Terms: We may update these Terms. We will post the new version here with a new version number and effective date. If a change is significant, we will give notice in the App or on this page before it takes effect. If you keep using the App after the change takes effect, you accept the updated Terms.
- Entire agreement: These Terms, together with the Standard EULA and our Privacy Policy, are the whole agreement between you and us about the App.
- Severability: If any part of these Terms is found to be unenforceable, the rest remains in effect.
- No waiver: If we do not enforce a right straight away, we have not given it up.
- Assignment: We may transfer these Terms to a successor to our business or the App. You may not transfer your rights under these Terms.
- Language: If these Terms are translated, the English version governs if there is any inconsistency, unless local law requires otherwise.
16. Contact us
Ashley Technology Limited
Hong Kong SAR
Email: info@ashleytech.com
Phone: +852 2151 0538
See also our Privacy Policy.